FREQUENTLY ASKED QUESTIONS
The American Restroom Association
is not qualified to provide legal advice.
If your question relates to not
being allowed to use a toilet in the workplace please
consider directing your question to the appropriate Regional or Area
Office of the U.S. Department of Labor's Occupational Safety & Health Administration
The U.S. Department of Justice provides information about the Americans with Disabilities Act (ADA) through a toll-free ADA Information Line
If you were not
allowed to use the restroom in building - customer restrooms are typically a requirement of the building plumbing codes. Suggest you contact your local commercial building code enforcement office.
Being aware of how the codes ‘reads’ before calling will make it less likely that a 'busy' code enforcement official will tell you there is no 'customer restroom' code.
sample ] Municipal public health departments typically
require that mandated restrooms be sanitary and particularly that food handling establishments have restrooms
that are clean and that they have soap and hot water.
Please tell us what you learn, so we can better help others.